People are not stupid!
Posted: February 19th, 2010 | Author: John | Filed under: Business, Shipping | No Comments »And I am very happy about it!.
When internet started it brought a great promise. Finally people will be share information. We will know from each other what companies do good service. We will learn who is doing bad service. We will be able to write reviews and freely exchange information.
Then came companies and realized that bad reviews really hurt them. Instead of improving their service they hired marketing people who started to write good reviews about them. Or even worse they are hiring people to write bad reviews about competition.
I know that for sure because of the false reviews written about Shipito. Why I know they are false? Because the facts don’t match. They reflect the business model of competition. The prices are wrong or they claim Shipito charging credit cards of people without them knowing it. That is impossible with Shipito technical set up (doesn’t save credit card info).
At first I was really frustrated. Anyone can write any lie about my company and there is nothing I can do about it. I don’t mind if real customer criticize our business. That is OK. Because we do mistakes. But I hate when someone just makes up a story without even trying to use our service. Worse is if the review was written by competition. I think this is really screwing up the good what internet brought to us. I was really afraid that customers will look at the review and immediately believe what they see. But I am noticing that people are not stupid! This really makes me happy. They don’t believe everything they read. So there is a chance. I am incredibly happy there are people who are able to see through all the smooke.
Like here on Yahoo Answers someone was writing false review again. But suddenly someone name Jerry responded and put the light on what is going on.

He didn’t write that we are the best. He even pointed how to see who is the most popular and it is not our company based on the graph he posted. What is important he was able to realize what is a false review and how to find real information.