Why GoDaddy sucks - Part 2
When you own your business it is really important to listen to your customers. When companies reach certain size they often start to be really bad in the basics of communication.
Here is what I wrote to GoDaddy.com to give them feedback about their account interface and problems I am having.
Question:
I just want to tell you that your password and login system is terrible.
I hate that I cannot use simple password like before and your system is
locking me out of my account for no reason.
This is response I get:
Thank you for contacting Customer Support. Unfortunately company policy prevents Go Daddy customer service representatives from directly providing login information for a Go Daddy customer account. I sincerely apologize for the inconvenience this may cause. Please understand that these security measures are in place to protect your vital customer information, payment methods, domain settings, and other confidential information from falling into the wrong hands.Huh?
